Price Match Guarantee
Identical to the competitor's product.
The product must be a matching brand, model number and color to qualify. The product must also be a new product.
Immediately available at a qualifying online retailer, or a local competitor.
We match local retail competitors (including their online prices).
Not shown on our exclusions list.
Exclusions apply including, but not limited to, items sold by Marketplace vendors, competitors’ service prices, special daily or hourly sales, and items for sale the Friday before Thanksgiving Day through the Monday after Thanksgiving.
We'll match the product prices of key online and local competitors for immediately available new products (excludes clearance, refurbished and open-box items).
Our Price Match Guarantee does not cover:
Products shipped from or sold by third-party sellers on websites.
Pricing only available to select groups of customers including Membership Program members, loyalty offers, discounts relating to non-warehouse membership or paid loyalty programs and government exchange store offers.
Any financing offers, bundle offers, items included in bundle offers, subscription services, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, items included in gift card offers, Point of Sale Activation cards, video game discounts related to a membership program, voice-only deals, and items for sale the Friday before Thanksgiving Day through the Monday after Thanksgiving, whether offered by us or a competitor.
How do I request a price match from Super Anime Store?
Chat with us through our website, or visit any of our locations.
What is considered a local retail competitor?
A local retail competitor for retail store purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) of your local Super Anime Store. A local retail competitor for SuperAnimeStore.com purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) as either the billing address or the shipping address on record for the purchase.
Do you match the price if it results in a price being below your cost on a product?
After my purchase can I price match?
What if the competitor does not have the item in stock or has limited quantities of the product?
Do you price match "free gift with purchase" offers?
Do you price match offers with financing?
How does the Price Match Guarantee apply to coupons?
How does the Price Match Guarantee apply to sales tax?
How do I show "proof" of price?
Do you match prices for liquidation or going out of business sales?
No. Items in a liquidation or going out of business sale are clearance items. Clearance items are excluded from the Price Match Guarantee.
We may run tests of the Price Match Guarantee in select locations and may amend these terms at any time.
Effective Date: April 26, 2023
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